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Model Name *

Size *

Colour *

Short description of the issue/damage *

Purchase Date *

Please indicate your preference if the item is not repairable. *

Send a replacement and recycle my item.
Send my original item back to me as is.

If covered by warranty, we'll do our best to repair your item. If that's not possible, we'll send a replacement. We can't replace your item and send the original item back to you.

If NOT covered by warranty, would you like a paid repair if possible? *

YES, contact me to discuss repair costs and to obtain payment.
NO, send the item back to me as is.

(If you select ‘no’, your item will be returned to you as is. If you select 'yes', we’ll be in contact to discuss repair cost and obtain payment.)

Shipping and Contact Information *

First

Last

Address *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Country

Phone *

Email *

Acknowledgement *

By submitting a warranty claim, I acknowledge that I have read the warranty policy and understand that damage due to misuse, abuse, accidents, neglect, normal wear and tear, theft or damage caused by anything other than defect in materials and workmanship are not covered by this policy.